FAQs


Yes. The use of the system is free and unlimited until further notice.

Unfortunately, at this point, the Zooxer works on Meta Trader 4 only. 
We hope to continue producing a version for Meta Trader 5 as well.

Windows 7 or higher.

Minimum 8GB RAM.

To reduce the Zooxer memory usage please follow the below steps:

  1. Enter into the menu Tools->Options
  2. Select the ‘Charts’ tab
  3. Change the ‘Max bars in chart’ to a lower number

You don’t have to select a number from the list, you can register a lower number manually, e.g. 1000.

This action will reduce the memory usage not just for the Zooxer, but for all other Indicators and EA’s.

The Zooxer system requires registration of user licenses, while each license directed to a specific account at the Metatrader, in order to enable efficient and convenient use, as well as dedicated services and user notifications, enforcement of terms of use, etc.

Sending the email to confirm user registration may take a few minutes.
If you did not receive the email after a while, please check your Spam library.
If you still can not find the email, you may make a mistake registering your email address, please try to register again or alternatively contact us.

To prevent accumulation of unverified users, the system automatically deletes unverified users after two weeks from the day of registration.

The License Management page is only available to registered users who have logged into the site, and it is under the Personal Area menu.
If you do not see the menu of the personal area then you are probably not connected to the site as a user.

In order to prevent the accumulation of useless information in the system, licenses that were registered but not activated are automatically deleted from the system within 24 to 48 hours. There is nothing to prevent you from registering your account again and running the license within 24 hours.

License activation is automatically executed at the first login to MetaTrader with the registered account.

The Account Type is a data obtained from your MetaTrader and we have no control over it. You need to check with your supplier about why your account is listed in MetaTrader as Real, although it is only a Demo. From past experience, it is usually a small fault with the supplier that can be arranged without any problem.

Generally, a Connection Failed message is not related to the client side but is due to some problem in the server. It’s a good idea to wait a while and then press the Reload button to check if the connection is back. If the problem lasts a long time then it is worth trying to close and reopen the Meta Trader, and if that does not help then we would be happy to contact us and try to understand together what the problem is.

The Trend Level is based on the “Strong-Weak” status of the currencies (see the Overview page) and various parameters related to this feature, taking into account the number of pairs involved and additional calculations. It can be said that the Trend Level indicates the level of the currency pair activity.

It should be emphasized that the Trend Level is not a recommendation to open a position but rather a recommendation to focus on those pairs with a high trend level.

The Zooxer system relies on the information received by the MetaTrader through the provider of quotes to which your account is linked, so that there may be slight changes in the data shown in different accounts since the number of currencies and quotes varies slightly between suppliers.